A JOURNEY, HELD WITH CARE 掌心相伴 · 安心同行

PALM

Planning Your Journey to China,
Together.

與您同行，規劃中國之旅

PERSONAL CARE. CONSIDERED JOURNEYS.DESIGN PREVIEWSCROLL TO EXPLORE ↓

01 / SERVICE CONCEPT · 服務構想

This isn’t a trip to a hospital.
It’s a better-planned trip to China.

這不是去醫院，而是一次精心策劃的中國之旅。

PALM helps you understand what can realistically fit into a holiday, what to prepare and what questions to ask. You make the decisions.

PALM 幫助您了解假期中哪些項目可以合理安排、需要準備甚麼，以及應該提出哪些問題。決定始終由您作出。

Healing China健康中國

Explore suitable check-up, specialist care or rehabilitation pathways based on your goals.

按個人目標，了解合適的體檢、專科或康復路徑。

Scenic China風景中國

High-speed rail, scenery and culture - the rhythm of a place you came to experience.

高鐵、風景與文化，感受專程前來的城市節奏。

Savory China風味中國

Signature flavours delight the palate, while considered meals nourish body and mind.

特色美食觸動味蕾，精心安排的膳食滋養身心。

Macau skyline and a bridge across the water

Zhuhai waterfront with the shell-shaped opera house

A table of colourful Chinese dishes in clay pots

A shared meal with fish, vegetables and a melon dessert

Golden palace rooftops in warm evening light

A mountain arch with a long staircase through green cliffs

Turquoise water, waterfalls and snow-covered mountains

A traveller looking at Canton Tower from a green lawn

A group visiting the ACECELL reception area

Visitors listening to a staff member in a white coat

A staff member showing visitors an exhibition corridor

02 / YOUR NEEDS · 您的需要

The first step is to
tell us what you need

第一步，是把您的需要告訴我們。

A traveller and coordinator reviewing a route map

What would you like
to address?

Your health goals, medical questions or practical needs during travel.

When are you planning
to travel?

Your country, expected dates and whether family will accompany you.

What records do you
already have?

Existing reports or medical records can be submitted only after you give consent.

Actual services depend on formally launched offerings and written confirmation.

03 / CONTINUITY · 連續協調

Help make your needs clear

把需要慢慢說清楚

PALM aims to provide continuity, so you need to repeat your story less often across providers. You have time to understand and choose each important arrangement.

PALM 以連續協調減少您在不同機構之間反覆說明。每一項重要安排，都留給您充分了解和選擇。

A doctor and PALM coordinator speaking with a traveller

Your doctor’s clinical judgement醫生負責專業判斷

Examinations, diagnosis, treatment and explanations of medical results.
檢查、診斷、治療，以及醫療結果的解釋。

Your right to understand and choose您擁有知情與選擇權

Understand suitability, risks, alternatives and the expected course of care.
了解適用性、風險、替代方案和預期過程。

PALM’s coordination rolePALM 負責服務協調

Translation, records, appointments, travel and communication throughout the process.
翻譯、病歷、預約、旅行，以及整個過程中的溝通協調。

04 / CITY GUIDES · 城市指南

Choose the city before the appointment.

每份城市指南，都把實際旅行安排與審慎的健康服務概述結合起來。

Medical Travel to China

Coordinated Care Along the Way

国际医疗旅游全程服务

05 / HEALTH DIRECTIONS · 健康方向

What health intervention directions
can be reasonably arranged
within a single trip?

一次旅程中，可以合理安排哪些健康干預方向？

A multidisciplinary team discussing a journey plan

01
Rehabilitation management for cardiovascular and cerebrovascular diseases.心腦血管類疾病的康復管理
02
Guideline-based treatment and off-guideline treatment for cancer.腫瘤的指南內治療與超指南治療
03
Comprehensive intervention for Alzheimer’s disease and other neurodegenerative conditions.阿爾茨海默病等神經退行性病變的綜合干預
04
Metabolic diseases such as diabetes and hyperuricemia.糖尿病與高尿酸血症等代謝性疾病
05
Digestive system diseases such as irritable bowel syndrome.腸易激綜合徵等消化系統疾病
06
Oral conditions such as orthodontic treatment.牙齒矯正等口腔疾病
07
Osteoarthritis and peak performance for longevity.骨性關節炎以及長壽巔峰表現

Actual services depend on formally launched offerings and written confirmation. Suitability and medical judgement remain the responsibility of qualified clinicians.
實際可提供的服務以正式開通項目及書面確認為準；具體適用性及醫療判斷由合資格醫生負責。

06 / PRIVACY · 私隱

You stay in control of
your health information

健康資訊，由您掌握主動權

We explain how your information will be used before it is shared.

在分享您的資訊之前，我們會先說明資料將如何被使用。

Consent before sharing分享前取得同意

Explain the purpose, recipients and scope of sharing.
清楚說明用途、接收方與分享範圍。

Use only what the service needs只使用服務所需資料

Separate medical records from shopping data and set access controls.
醫療記錄與購物資料分開，並設置存取權限。

People check key information人員複核關鍵資訊

PALM may assist with translation and organisation; people review key records.
PALM 可協助翻譯和整理，關鍵資料由人員複核。

A traveller controlling access to health information

07 / CLARITY · 費用透明

Clear costs,
choices that remain yours

費用透明，選擇權始終在您手中

Every fee has a clear source每項費用有出處

Medical providers quote for care. Coordination and travel charges are listed separately.
醫療機構負責醫療報價；協調與旅行費用單獨列明。

Understand before deciding了解後再決定

Ask about risks, timing, alternatives, cancellations, changes and refunds.
了解風險、時間、替代方案，以及取消、變更與退款條件。

Shopping is entirely optional購物完全自願

PALM Life Experience-lab visits and products are separate from medical services.
掌心生命體驗實驗室與商品獨立於醫療服務。

PALM